PRIVACY POLICY

1. Introduction
This website, Grants Calculator, is operated by Market Plug Inc., doing business as MarketLabz (“Company”, “we”, “us”, or “our”).
MarketLabz provides informational tools and consultation services designed to help individuals explore potential eligibility for grants, financing options, education funding programs, and other financial assistance programs.

By using this website or submitting your information through our forms, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
• Complete a form on our website
• Request information about programs or services
• Schedule a consultation
• Communicate with us by phone, email, or SMS

This information may include:
• Full name
• Phone number
• Email address
• Postal code or address
• Educational or financial information related to program eligibility
• Any other information you choose to provide

We may also collect certain information automatically when you visit our website, including:
• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries
• To determine potential eligibility for programs or services
• To schedule consultations and appointments
• To provide reminders and service updates
• To improve our website and services
• To communicate with you regarding your request

We may also use your information for marketing or informational purposes where permitted by applicable law.

4. SMS and Email Communications
By submitting your phone number or email address through our website, you consent to receive communications from us including:
• Appointment confirmations
• Follow-up messages
• Service updates
• Informational or promotional communications

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message.
You may unsubscribe from marketing emails using the unsubscribe link included in the email.

5. Sharing of Information
We do not sell your personal information.

Your information may be shared with trusted third-party service providers that help us operate our business, including:
• Customer relationship management platforms
• Email and SMS communication systems
• Appointment scheduling tools
• Marketing and analytics platforms

These providers are required to protect your information and use it only for the purpose of providing services to us.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Your Privacy Rights
Under applicable Canadian privacy laws, you may have the right to:
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent to the processing of your information where applicable

To make a request, please contact us using the information provided below.

9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services.

You may adjust your browser settings to disable cookies, although some features of the website may not function properly.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:

MarketLabz
Operated by Market Plug Inc.
[email protected]